Privacy Policy

1. Introduction

PE Suleimanov N.R. ("we," "our," or "us") operates SnapCards. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us:

• Email address (for account creation and authentication)
• Display name (optional, for personalization)
• Payment information (processed securely through Paddle)

2.2 Content Data

When you use our tools, we collect and store:

• PDF files and text you submit for flashcard generation. Uploaded files are processed to extract text and are not stored permanently on our servers after processing.
• Your flashcard decks, study sessions, and performance metrics

2.3 Usage Information

We automatically collect certain information about your device and how you interact with our Service:

• Device information (browser type, operating system)
• IP address and general location
• Pages visited and features used
• Time spent on the Service

2.4 Analytics Data

We use PostHog and Google Analytics for analytics to understand how users interact with our Service and improve user experience. This may include tracking page views, feature usage, and user behavior patterns.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the SnapCards service
• Generate flashcards from your uploaded content using AI
• Track your study progress and provide spaced repetition scheduling
• Process payments and manage your subscription
• Send you service-related communications (e.g., welcome emails, weekly study summaries)
• Analyze usage patterns to improve our Service
• Detect and prevent fraud and abuse
• Comply with legal obligations

4. AI Processing

When you upload content, it is sent to third-party AI providers (Google Gemini) for flashcard generation. The content is used solely for generating your flashcards and is not used to train AI models. We do not share your uploaded content with any other third parties.

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

5.1 Service Providers

• Supabase: Database, authentication, and file storage
• Google Gemini: AI-powered flashcard generation (your content is processed according to Google's privacy policy)
• Paddle: Payment processing and subscription management
• Resend: Transactional emails
• Cloudflare: Hosting and content delivery
• PostHog: Product analytics

5.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

6. Data Storage & Security

We implement appropriate technical and organizational measures to protect your personal information. Your data is stored securely using Supabase (hosted on AWS infrastructure) with row-level security policies. All data transmission is encrypted using TLS. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and data at any time by contacting us. Upon account deletion, your data will be permanently removed within 30 days.

8. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and all associated data
• Export your flashcard data (CSV or Anki format)
• Opt out of non-essential communications
• Withdraw consent where we rely on consent to process your data

9. Cookies

We use essential cookies for authentication and session management. We also use analytics cookies (PostHog, Google Analytics) to understand how our service is used. You can disable non-essential cookies in your browser settings.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

11. Children's Privacy

SnapCards is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. By using our Service, you consent to this transfer.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Privacy Policy.

14. Service Provider

SnapCards is operated by PE Suleimanov N.R.

15. Contact

If you have questions about this Privacy Policy or your data, please contact us at support@snapcards.ai.